Privacy Policy

Effective Date: June 17, 2025

Welcome to TSuperb Tiling & Renovations (“we”, “us”, or “our”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, https://tsuperbtiling.com.

Who we are

TSuperb Tiling & Renovations is a Canadian-based home improvement company specializing in high-quality kitchen, bathroom, and flooring upgrades. Our services are designed for homeowners who seek expert craftsmanship and a stress-free renovation experience. Our website, https://tsuperbtiling.com, offers information about our services and includes a quote request form protected by Google ReCaptcha.

Cookie Policy

We use cookies and similar tracking technologies to enhance user experience and gather insights into website performance. Our cookie usage aligns with privacy regulations in Canada, and also reflects expectations in the United States, United Kingdom, Latin America (LATAM), Australia, and Europe under frameworks such as PIPEDA (Canada), GDPR (EU and UK), CCPA (California, US), and other local data protection laws.

What Are Cookies?

Cookies are small text files placed on your device to store data that can be recalled by a web server in the domain that placed them.

Types Of Cookies We Use

Necessary Cookies
These are essential for the proper functioning of the website. They include ReCaptcha validation, cookie consent banners, and quote form functionality.

Functional Cookies
These enhance the usability of the site, such as remembering user preferences and inputs for a smoother browsing experience.

Analytics Cookies
These help us understand how visitors interact with the website (e.g., Google Analytics). Data collected includes time spent on pages, user flow, and technical performance metrics.

Performance Cookies
These allow us to improve the speed and responsiveness of our website and user experience.

Advertisement Cookies
We use ad cookies from Google, Pinterest, and the META network (Facebook/Instagram/Threads/WhatsApp) to display relevant promotional content. These may track your browsing activity across websites for retargeting purposes.

Managing Cookies

Upon visiting our site, you will be prompted to accept or customize cookie settings. You can also control cookies through your browser settings at any time.

Embedded content from other websites

Our website may contain embedded content (e.g., forms, videos, maps) from third-party platforms such as Google, YouTube, or social media. These third-party websites may collect data about you, use cookies, or monitor your interaction with the embedded content, as if you visited their site directly.

Who we share your data with

We only share your data with third parties when it is essential to delivering our services or running our site effectively. These may include:

Google ReCaptcha – for spam protection
Google Analytics – for website analytics
Advertising Platforms – such as Google Ads, Pinterest Ads, and META Ads (Facebook, Instagram, and WhatsApp)
Web Hosting Providers – to host and manage our website securely

We do not sell or rent your personal data to third parties.

How long we retain your data

If you submit a quote request via our form, the data is retained for 12 months unless otherwise required by legal or operational obligations.

Cookies may be stored for varying durations:

Persistent cookies: up to 2 years or as defined by the provider (e.g., Google Analytics cookies can last up to 26 months)

Session cookies: expire when the browser is closed

What rights you have over your data

Depending on your region, you have rights including:

Access – Know what personal data we hold about you.
Correction – Request corrections to inaccurate or incomplete data.
Erasure – Ask for your data to be deleted.
Objection – Object to how we process your data.
Data Portability – Request your data in a transferable format.

To exercise these rights, email us at [info(at)tsuperbtiling(dot)com]. We respond within the legally mandated time frame (e.g., 30 days for EU users under GDPR).

Where your data is sent

Data collected via this website may be transferred to and processed in:

Canada (primary operations)
United States (via tools like Google and META)
Other regions where third-party service providers are located

We ensure that all data transfers comply with applicable laws, including standard contractual clauses or equivalent legal safeguards.

Contact Us

If you have any questions about this Privacy Policy or our data practices, contact:

TSuperb Tiling & Renovations
Website: https://tsuperbtiling.com
Email: info@tsuperbtiling.com
Phone: 647-514-1360
Address: PO Box 76655, 1661 Denison Street, Markham, Ontario L3R0N5, Canada

Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page with an updated effective date.